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This Privacy Policy explains how wpsupport.us collects, uses, protects, and shares information when you visit or use our website and services. By accessing or using our Service, you agree to the collection and use of information as described in this policy. Terms not defined here shall have the same meaning as outlined in our Terms of Service.

Information We Collect

When you interact with our website or choose to subscribe to our services, we may collect certain information to provide and improve our offerings.

Personal Information

You may be asked to provide personally identifiable details, including but not limited to:

  • First and last name
  • Email address
  • Phone number
  • Billing address (street, city, state, ZIP/postal code, country)

You can browse wpsupport.us anonymously if you do not register or purchase a service. Our free plans do not require payment details.

Usage Information

We may automatically collect information related to how our Service is accessed and used. This may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Date and time of visit
  • Time spent on pages
  • Device and diagnostic data

If you are redirected to a third-party payment gateway and return to our website, certain session-related information may be temporarily stored to ensure a smooth experience.

Payment Information

During checkout, we may collect billing-related details such as your address and phone number. This allows us to process transactions and assist you when needed.

Payment information, including card number, expiration date, and security code, is securely transmitted directly to our payment gateway. For record-keeping and notification purposes (such as upcoming card expiration), we may retain only the last four digits of your card number and its expiration date. Full payment details are never stored on our servers.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.
Cookies help us:

  • Remember your preferences
  • Notify users about updates or changes
  • Enable interactive features
  • Offer customer support
  • Improve performance and user experience
  • Monitor usage and prevent technical issues
  • Send service-related emails (such as order confirmations or updates)

We do not send unsolicited marketing emails.

Sharing of Information

We may share your information with trusted third-party partners who assist us in operating our website or delivering services, provided they agree to keep your information confidential.

We may also disclose information when required to:

  • Comply with legal obligations
  • Enforce our policies
  • Protect our rights, users, or public safety

Non-personal, aggregated data may be shared for analytics, marketing, or research purposes.

Data Transfers

Your information may be processed and stored on servers located outside your state or country, where data protection laws may differ. By using our Service, you consent to such transfers. We take reasonable steps to ensure appropriate safeguards are in place to protect your data.

What We Do NOT Do With Your Information

We do not sell, trade, rent, or transfer your personal information to third parties without your consent, except when necessary to deliver the services you have requested.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. All sensitive data is transmitted using SSL encryption.

While we strive to use commercially acceptable means to protect your data, no online transmission or storage method can be guaranteed to be 100% secure.

Third-Party Service Providers

We may use third-party companies to support our Service, such as analytics or payment processing providers. These providers are granted access to personal information only as necessary to perform their functions and are prohibited from using it for any other purpose.

Analytics & Advertising

We may use tools such as Google Ads to analyze usage and improve marketing efforts. Google’s privacy practices can be reviewed on their official website.

External Links

Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before providing any information.

Children’s Information

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates may be communicated via email or a notice on our website. Continued use of the Service after updates constitutes acceptance of the revised policy.

Your Consent: By using wpsupport.us, you agree to this Privacy Policy.

Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

Address:
134 Greenway Plaza, Suite 950
Houston, TX 77098
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